ProGold i2 Real Estate Software and ViewMyListing.com User Forum

Lansing Real Estate

Regarding Support Ticket: 201205070006 I recieved a response back regarding my issue and there was a question as to if the checks from Payroll or Bill pay and they were. So please advise how to fix this. I cannot seem to be able to unpost and delete and I need to get this straightend out so we can write check using the correct check numbers. Thank you.

Real Estate Software

You must delete the payment from the bills to void the checks in the bank account.

Once voided, there is a mechanism in the bank account that will let you delete the transactions from the bank account. Once you delete them, you will need to manually re-enter the checks with the appropriate information on it.

Do the following to remove it:

* Login into Pro Gold
* Go to Main menu => Banking and Escrow menu
* Select the Checks icon
* Retrieve the appropriate bank account
* Click the Find button at the bottom
* Enter the check number to search for
* Retrieve the check on the screen
* Select the Register button
* Locate the check number in the register
* Select the red x on that transaction
* Select Yes to the "You are about to delete prompt"
* Item should now be removed



***** Message sent to on 05/07/2012 3:17:03 PM