![]() |
|
Coldwell Banker - 178670 Message - Printable Version +- ProGold i2 Real Estate Software and ViewMyListing.com User Forum (http://www.progoldi2.com/forum) +-- Forum: progold i2 / ViewMyListing.com support (/forumdisplay.php?fid=4) +--- Forum: ProGold I2 Support Forum (/forumdisplay.php?fid=5) +--- Thread: Coldwell Banker - 178670 Message (/showthread.php?tid=5080) Pages: 1 2 |
Coldwell Banker - 178670 Message - progoldi2 - 12-27-2011 11:42 AM Wakefield Homes for sale Can you get previous years Detailed General Ledgers back once you close out pior year. Coldwell Banker - 178670 Message - admin - 12-27-2011 11:47 AM Wellesley Homes for sale No, the detail data is no longer available. Coldwell Banker - 178670 Message - progoldi2 - 12-27-2011 12:32 PM Denver Real Estate Trends What if I have a backup??? Can it be opened somewhere and the information retrieved. Coldwell Banker - 178670 Message - admin - 12-27-2011 12:42 PM Lansing Real Estate Trends it's possible, but its a complicated process to restore a backup and tricky to have two copies of the same database open at once. Moreover, the backup file must dated prior to the closed period event. Coldwell Banker - 178670 Message - progoldi2 - 12-27-2011 01:41 PM Lansing Real Estate Yes it is prior to the closing of last year. I am being audited and I know some general ledger accounts unfortunately. Lesson learned....it didn't tell me that I couldn't see the detailed general ledgers anymore. I knew to print a balance sheet and an income statement. How do we do this as I have about 11 accounts I need to get details for. My backup is March of 2011.... And I know I didn't close until Sept or so. Coldwell Banker - 178670 Message - admin - 12-27-2011 01:50 PM Real Estate Software We can set an appointment for tomorrow AM at 9:15 EST. I will need to remote in on the pc that hosts the SQL database. Is the backup file located on the server pc with the database? I will send the remote session iinfo in the morning just prior to the appointment. Coldwell Banker - 178670 Message - progoldi2 - 12-28-2011 06:18 AM Greater Boston Homes I am ready whenever you are. The back up is on my machine and not the server.... Coldwell Banker - 178670 Message - admin - 12-28-2011 06:23 AM Cambridge Real Estate To remote in on the PC we need you to: (1) Go the following website: http://www.fastsupport.com (2) Enter your first name in customer name [e.g., Mary] (3) Enter the support key: to join the session (4) Answer all prompts to load the remote software and join the meeting (5) We will communicate via the chat mode on the remote software Note: This meeting ID will expire at 10:30 AM EST. Coldwell Banker - 178670 Message - progoldi2 - 12-28-2011 11:34 AM Framingham Real Estate Are we still connected????? Coldwell Banker - 178670 Message - admin - 12-28-2011 11:42 AM Framingham Real Estate I am available to remote in. To remote in on the PC i need you to: (1) Go the following website: http://www.fastsupport.com (2) Enter your first name in customer name [e.g., Mary] (3) Enter the support key: to join the session (4) Answer all prompts to load the remote software and join the meeting (5) We will communicate via the chat mode on the remote software Note: This meeting ID will expire at 3:30 PM EST. |