ERA - 181369 Message

[admin]

I - Phoned her.
R- Remoted in to her PC. She had escrow check transactions populating w/o a debit G/L account assigned. I checked the default setting for the Escrow Liability Debit Account setting and they had the escrow ash G/L account assigned instead of the Escrow Liability G/L Account. Therefore, when the default liability was assigned the G/L Cash Account rule on the bank transaction prevented it from displaying the G/L account and allowed the transaction to Post w/o it. I had her change it to the actual Escrow Liability G/L Account and the issue went away. I explained that the system won't allow a bank transaction with the cash account assigned as an offset account.