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Coldwell Banker - 1654
04-29-2011, 02:06 PM
Post: #1
Coldwell Banker - 1654
ProGold i2 tech support,

Two of my paid properties in pro-gold will not push to Crest for payment. The reason it is stating is the following:

Sales Associates involved should be of the same company as transactions

How do I correct this in order for me to pay in Crest?

Thank you,

****Message sent on 3/24/11

ProGold i2 Customer Care
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04-29-2011, 02:08 PM
Post: #2
RE: Coldwell Banker - 1654
ProGold i2 tech support,

How do I re-save?

Thank you,

*****Message sent on 3/28/11

ProGold i2 Customer Care
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04-29-2011, 02:09 PM
Post: #3
RE: Coldwell Banker - 1654
ProGold i2 tech support,

Thank you!!!!

*****Message sent on 3/28/11

ProGold i2 Customer Care
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04-29-2011, 02:10 PM
Post: #4
RE: Coldwell Banker - 1654
ProGold i2 tech support,

Hello again:

I saved the agent as instructed and then re-saved the property. It still
did not push to pay in Crest. It still is showing this as the issue:

"Sale associates involved should be of the same company as
transactions."

This is now on 3 of this agent's files. Two have closed and the other is
pending closing.

Thank you,

******Message sent on 3/29/11

ProGold i2 Customer Care
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04-29-2011, 02:12 PM
Post: #5
RE: Coldwell Banker - 1654
ProGold i2 tech support,

Trying now.

Thank you

*****Message sent on 3/29/11 at 9:34am

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