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Century 21 - 2010 Crest Issue
12-12-2011, 07:34 PM
Post: #1
Century 21 - 2010 Crest Issue
Lansing Real Estate


You have two issues:

(1) You cannot use the current property record as it is permanently un-reportable to CrestEDG

(2) Realogy has specific transmission requirements for Rental transactions

For issue 1, please use the link provided below in this e-mail to access (Knowledge Base Article (KBA):

Article ID: 4092
Subject: Updating a Property in Pro Gold i2 3.0 with “This property is permanently un-reportable” message

Article 4092 contains the instructions for canceling the existing property record and creating a new record with the existing information to transmit to CrestEDG.

For issue 2, please use the link provided below in this e-mail to access (Knowledge Base Article (KBA):

Article ID: 4088
Subject: Transmission of an Other Income (OI), Referral, or Rental Property Record to CrestEDG

Article 4088 contains the instructions for the new property record created via the procedure in Article 4092. Note: You will have to assign all the agents on the new record to the Selling Side. This is a Realogy requirement, not a Pro Gold i2 requirement.

The ProGold i2 Team
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12-13-2011, 06:10 AM
Post: #2
Century 21 - 2010 Crest Issue
Denver Real Estate


Thank you for emailing Century 21 Milestone Realty. We look forward to servicing your needs in just a moment.

ProGold i2 Customer Care
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