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Coldwell Banker - 169637 Message
02-15-2012, 11:51 AM
Post: #1
Coldwell Banker - 169637 Message
Westwood Real Estate

after the last update that we did we can no longer retrieve a property like invalid or any property I tried diffrent computers and it gives me a macro error please help


***** Message sent to on 2/15/2012 11:52:22 AM

ProGold i2 Customer Care
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02-15-2012, 11:53 AM
Post: #2
Coldwell Banker - 169637 Message
Winchester Real Estate

Please apply all the latest Windows Updates to your PC then retry Pro Gold i2:

- Pro Gold i2 uses various features and functionalities within Microsoft Office
- It is imperative that the latest updates be downloaded and fully installed on the PC
- Open the browser (e.g. Internet Explorer) and use the following links to access the Windows Updates site:

Windows 7 => http://windows.microsoft.com/en-US/windo...ows-update
Windows Vista => http://windows.microsoft.com/en-US/windo...ws-updates
Windows XP => http://www.update.microsoft.com/microsof...x?ln=en-us

Special note: You normally have to re-boot your PC once the updates have been applied to fully install them.

The ProGold i2 Team
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02-16-2012, 01:27 PM
Post: #3
Coldwell Banker - 169637 Message
Watertown Homes for sale

After installing pro gold update they could no longer get into work with properties. This is because the smw lib would not register. Further looking into this the system could not find the microsoft windows update site. Nor would manually registering the lib. Determined system corruption.

Moved database to freshly installed xp box.

Pro Gold support team

The ProGold i2 Team
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