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progoldi2 · 02-28-2012, 05:03 PM

Real Estate Software

I have terminated an agent. Termination date entered in Hire/Term Date area and in A.T. End Date. However, agent still shows as Active. What am I not doing?

***admin*** · 02-28-2012, 05:05 PM

Denver Real Estate

There are two Active controls for agents:

(1) Active in Pro Gold i2
(2) Active in CrestEDG

Please use the link provided in this e-mail to access (Knowledge Base Article (KBA):

Article ID: 4085
Subject: Requirements for Successful Transmission of an Agent Record to CrestEDG

Refer to Step 8 in the article to De-Activate an agent record in both Pro Gold i2 and CrestEDG

progoldi2 · 02-29-2012, 06:35 AM

Cambridge Real Estate

As always, you guys are a lifesaver! Thanks so much.

***admin*** · 02-29-2012, 06:37 AM

Dover Real Estate

You are most welcome!

Your Pro Gold i2 Support Team