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Coldwell Banker - 181173 Message
03-27-2012, 08:14 AM
Post: #1
Coldwell Banker - 181173 Message
Dover Real Estate

MLS 557403, PID 19186. The photos from this listing are not going through to CRESTEDG. I had marked and re-transmitted the photos on 3/13/12, but they are still not in CREST. Can you help??

ProGold i2 Customer Care
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03-27-2012, 08:28 AM
Post: #2
Coldwell Banker - 181173 Message
Framingham Real Estate

Has the property successfully transmitted to CrestEDG?

The ProGold i2 Team
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03-27-2012, 08:48 AM
Post: #3
Coldwell Banker - 181173 Message
Hopkinton Real Estate

Yes, with the last update being 3/13/12, but still no photos

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03-27-2012, 08:53 AM
Post: #4
Coldwell Banker - 181173 Message
Medfield Real Estate

Have you checked your media batches to see if there any errors reporting?

Retry the transmission of the photos to CrestEDG by doing the following:

* Go to the property record in Pro Gold
* Open the Images button
* Select the Re-Transmit option in the upper right of the menu bar
* Click OK to the prompt

The photos should automatically transmit to Crest within 15-45 minutes. Monitor the Meida batch associated with the re-transmission and look for that PID's media files in it.

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