Century 21 - 178592 Message

[progoldi2]

Winchester Real Estate

Hi Guys, WE keep getting a few error messages from Crest and wondered if you guys had an snwer beforei tried them. The first error message is "this person already has a key person title" and the second just appeared today" this agent/person record is assocaited with a different company.Please re-process it with a nperson GUID, if you would likit to this company". Thing is all the people this shows up for have been with the company for years. Its ID 15830 on the Dashboard for today. Thanks in advance!

[admin]

Medfield Homes for sale

I will open a crest ticket for you regarding these issues.

[admin]

Somerville Homes for sale

We have opened a ticket on your behalf with the Crest Help Desk. The ticket number is 3701043. We will coordinate with Crest and will contact you as needed.

[progoldi2]

Denver Real Estate

Thanks!

[admin]

Natick Real Estate

Crest just reported that they should have the 95955 error code (agent/person record associated with a different company) resolved by April 19th.

[progoldi2]

Hopkinton Real Estate

Thanks! I dislike getting error messages for every submission =)

[admin]

Medfield Real Estate

Don't blame you there!

[progoldi2]

Milford Real Estate

Hey, by any chance will this be fixed sooner then the 19th? I have an agent who previously worked for us who has come back and I can't add her as a new agent to the system since she already exists but can't reactivate her old file because of this issue

[admin]

Needham Real Estate

The likelihood is nil at this point. So far Realogy has stipulated the 19th.

[progoldi2]

Cambridge Real Estate

Do you know if I will need to go back through and resave the changes when this is fixed or will the automatically go up again?