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Coldwell Banker - 1856 Message
04-03-2012, 05:30 AM
Post: #1
Coldwell Banker - 1856 Message
Natick Real Estate

I have a listing that I'm trying to get the info for and it has been in the MLS since March 26 and it isn't showing up in ProGold? I've pulled from the 23rd on and still nothing. Any ideas?

ProGold i2 Customer Care
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04-03-2012, 06:03 AM
Post: #2
Coldwell Banker - 1856 Message
Framingham Real Estate

If the transaction is not in the feed provided by the MLS, it cannot import. The import process has a tool you can use to verify if the transaction is actually in the feed.

Please use the link provided in this e-mail to access the Knowledge Base Article (KBA):

Article ID: 4008
Subject: How to Search MLS Import Raw Data for Missing Information (Type C Feeds)

Perform the steps in this article to determine if the listing is in the data feed using the Open MLS Data button. NOTE: The "Diag. Raw Data" button noted in Step 6 of the article was renamed to "Open MLS Data". You have to select the Open MLS Data button before the countdown expires or the import will start.

The ProGold i2 Team
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