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Coldwell Banker - 1392 Crest Issue
04-03-2012, 02:04 PM
Post: #1
Coldwell Banker - 1392 Crest Issue
Franklin Real Estate

The CrestEDG Help Desk responding to an issue identified under ticket # 3698153 queried us regarding the listing remarks for 151 Natalie Lane in Washington, MO 63090 as having several spelling discrepancies in the property description. Pro Gold i2 does not convert any data provided by the MLS. If the text is wrong, it must be wrong in the MLS and corrected in the MLS.

See garbled text in first sentence and third sentence:

Listing Remarks: This the home you've always wanted. Be the envy of the neighborhood in this spectacular
You may never want to leave home again. It's rare to find a property that is just as

Can you verify the Listing Remarks in the MLS for the property 151 Natalie Lane in Washington, MO 63090? We need to resolve the issue.

The ProGold i2 Team
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04-04-2012, 06:07 AM
Post: #2
Coldwell Banker - 1392 Crest Issue
[url=www.commonmoves.com]Medfield Real Estate[/urlve you confirmed the remarks in Pro Gold are the same as the mls?

If this is a one time occurance the solution will be to change pro gold and save the property then resubmit to crest.

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04-04-2012, 06:58 AM
Post: #3
Coldwell Banker - 1392 Crest Issue
Wakefield Real Estate

Yes I sent an email yesterday, I did check Maris and the wording was all there and spelled correctly

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04-04-2012, 07:02 AM
Post: #4
Coldwell Banker - 1392 Crest Issue
Watertown Real Estate

I need to know if the listing remarks in Pro Gold i2 for 151 Natalie Lane are correct or not? If not, please correct ASAP Save the property record and perform a Crest Submission immediately.

Please let me know if they were correct or not.

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04-04-2012, 09:47 AM
Post: #5
Coldwell Banker - 1392 Crest Issue
Framingham Homes for sale

I - Phoned Alex.
R - She confirmed it was right in Pro Gold i2 and she has already saved it and submitted it to Crest. I explained Pro Gold i2 makes no changes to the data; it brings what the MLS provides. If it was correct in Pro Gold i2 now, then the agent must have changed it and the import updated Pro Gold i2. Called Barbara at Realogy to confirm the property was updated and close the ticket out. I emphasized that Pro Gold i2 makes no changes to the data; it brings what the MLS provides and that it should now be correct in CrestEDG. Barbara verified the information was correct in CrestEDG.

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04-04-2012, 09:52 AM
Post: #6
Coldwell Banker - 1392 Crest Issue
Holliston Homes for sale

Done and done

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04-04-2012, 09:53 AM
Post: #7
Coldwell Banker - 1392 Crest Issue
Hopkinton Homes for sale

Just got your support message. Thanks for all your help!

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