Independent - 1777 Message

[progoldi2]

We have 2 problems with the ACH Direct Deposit since the update. #1 is that the adjustments do not show up in the bank reconciliation???? can't reconcile the February bank statement because the ACH deposits for Tripta Chawla simply do not show up anywhere. What's the story with that? #2 There are entries in the ACH list for and , both of whom were written expense checks and it shows up in the list for some reason. We've just been going in and deleting them but there's no reason why they should be showing up there. I need you to look into both these issues as soon as you can please. Let me know what you think. Thanks

[progoldi2]

Watertown Real Estate

Adjustments for Direct Deposit transactions have the the following Transaction Types:

Direct Deposit Withdrawl
Electronic Payment

Are you checking for these types in the bank recon list of outstanding transactions?

Any deposit entered will display in the list of deposits for the bank account in the recon screen. I need specific examples of a despoit record that is not displaying as a deposit in the bank recon screen. Can you provide a screenshot of the deposit entry?

Are Nystrom and MckEon direct deposit agents? Are Nystrom and MckEon direct deposit vendors? Note that an agent can have an Agent vendor record as well as a Vendor vendor record. Do these agents have both types?

[progoldi2]

Winchester Real Estate

Yes, they are both agents and vendors but direct deposit is not marked on
either one.

There is no field for Direct Deposit Withdrawl on our recon list and there
is nothing under Electronic Payment. Might be easier if you just log into
the server and look at these things. Let me know and I can talk you right
through where to go.

[admin]

Watertown Homes for sale

You are most welcome!

Your Pro Gold i2 Support Team