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Independent - 182034 Message
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05-23-2012, 02:02 PM
Post: #1
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Independent - 182034 Message
Milford Real Estate
Can you please help me find the $400 credit with the missing account numberfrom this G/L listing? I don't know where it posted. ProGold i2 Customer Care |
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05-23-2012, 02:03 PM
Post: #2
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Independent - 182034 Message
The ProGold i2 Team |
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05-24-2012, 05:34 AM
Post: #3
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Independent - 182034 Message
Watertown Real Estate
If you received the attachment from the help ticket, there is a $400 credit with no G/L acct listed on the 4th line down of the screen shot. When I drill into the GL number 1205110017 going through the offset 67250-99-31, there is nothing to tell me where the credit side of the transaction went. ProGold i2 Customer Care |
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05-24-2012, 05:37 AM
Post: #4
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Independent - 182034 Message
Wellesley Real Estate
I did not receive an attachment. Nevertheless, what type of event is the entry associated with (Invoice posting, G/L adjustment, bank transaction, etc...)? The ProGold i2 Team |
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05-24-2012, 10:01 AM
Post: #5
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Independent - 182034 Message
Natick Homes for sale
It was commission processing. There was an "agent deduction" that was used in the transaction but was not set up properly. It made a journal entry that has a debit on one side but there is no corresponding credit. Can you help me find out where the credit went? The ProGold i2 Team |
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05-24-2012, 10:07 AM
Post: #6
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Independent - 182034 Message
Natick Homes for sale
Did the deduction have a G/L account in the Credit field? If not, there will not be an entry. The fact that you have the Debit side indicates it msot likely did not. You can enter a manual adjustment to replace what the deduction did not do. You alsl need to verify and correct the deduction. The ProGold i2 Team |
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05-24-2012, 01:51 PM
Post: #7
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Independent - 182034 Message
ProGold i2 Customer Care |
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05-24-2012, 02:04 PM
Post: #8
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Independent - 182034 Message
Milford Real Estate
There is no report that uniquely identifies just one sided entries. The GL Offset Transactions report under Accounting Reports shows the offset accounts (or lack of an offset account) for a single selected GL account. However, you have to sort through all the entires by date range to find transactions that do not have an offset GL account assigned. The ProGold i2 Team |
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