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Independent - 1623 Message
06-14-2012, 09:38 AM
Post: #1
Independent - 1623 Message
Medfield Homes for sale

in the past years, the a/r adjustment at year end were adjusted only at the general ledger level not reversing any of the invoices for the customers. Now, there is a huge difference and I would like to clean it up correctly. Is there a way to delete the invoices for the customer without affecting the general ledger account. What would be the best way to handle correcting this issue.

ProGold i2 Customer Care
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06-14-2012, 10:32 AM
Post: #2
Independent - 1623 Message
Medfield Homes for sale

No. In order to delete an invoice, you must first unpost it. The unpost action will automatically reverse the G/L entries associated with the invoice. If the invoice is posted to a closed financial period, it will unpost the entries to the date that you unpost the invoice.

What are you actually wanting to do?

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