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Century 21 - 182150 Message
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08-06-2012, 11:03 AM
Post: #1
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Century 21 - 182150 Message
Greater Boston real estate
I have several properties that have been cleared by Crest, but keep coming back to my invalids. All of them have the same issues; they need me to add the sales date and sales price. I put them in and save them and they come back a few days later in the invalids again. This has happened several times to the same 5 properties. Why is that? ProGold i2 Customer Care |
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08-06-2012, 11:16 AM
Post: #2
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Century 21 - 182150 Message
Greater Boston Homes
Are you getting error codes 95888 or 95889 on the submission reports? If so, make sure the Projected Close Date (Estimated Close Date) and the actual Closed Date on the transactions are not dated prior to the Sales Date (Service Fee Effective Date) of the transaction. The ProGold i2 Team |
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08-06-2012, 11:31 AM
Post: #3
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Century 21 - 182150 Message
Greater Boston Homes
Are you getting error codes 95888 or 95889 on the submission reports? If so, make sure the Projected Close Date (Estimated Close Date) and the actual Closed Date on the transactions are not dated prior to the Sales Date (Service Fee Effective Date) of the transaction. ProGold i2 Customer Care |
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08-06-2012, 11:38 AM
Post: #4
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Century 21 - 182150 Message
Hopkinton Real Estate
When you work them as an Invlaid transaction, what happens when you click the Save button on the property records? If no errors are displayed, its an indication the transaction was invalidated from a crest submission. That means the transaction error out a crest submission. An easy way to confirm this is to go to the property record in question and click the Save button on it. Then immediately perform a crest submisison. Monitor the transaction batch on that submission if it fails it will be on the error report of that submission. If it does not fail, it will be in the successful portion of the submission and will not return as an invalid. The ProGold i2 Team |
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08-06-2012, 01:19 PM
Post: #5
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Century 21 - 182150 Message
Wakefield Real Estate
We submitted these properties to Crest and they have been successful, yet they keep popping back up in the invalids. I have been tracking them for over a week now. ProGold i2 Customer Care |
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08-06-2012, 01:22 PM
Post: #6
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Century 21 - 182150 Message
Watertown Real Estate
Are the transactions Listings? Its possible the MLS import maybe updating the records causing the system to think they need to be validated. The ProGold i2 Team |
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08-06-2012, 01:48 PM
Post: #7
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Century 21 - 182150 Message
Westwood Real Estate
One of the 4 I'm currently dealing with is not a listing. Juli Donoflio Century 21 Selling Paradise 239-542-5777 Case ID: 201208060004 ProGold i2 Customer Care |
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08-06-2012, 02:05 PM
Post: #8
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Century 21 - 182150 Message
Winchester Real Estate
Please provide the PID #, Property Address, Sale Date, Projected Close Date, Status and Property Type of the transaction. The ProGold i2 Team |
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08-07-2012, 09:18 AM
Post: #9
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Century 21 - 182150 Message
Somerville Homes for sale
Can you provide a screenshot of the Property Tab and the Crest Tab of PID 12799? The ProGold i2 Team |
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08-07-2012, 10:08 AM
Post: #10
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Century 21 - 182150 Message
Watertown Homes for sale
I don't know that you truly understand what if happening to these 4 properties. They are back in the Progold invalids again today, but not on the Crest Report ProGold i2 Customer Care |
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